City of Harker Heights Texas

New Water Service

The following guidelines and list of requirements will aid in establishing utility service with the City. If additional information is needed or there are questions remaining, please contact the Finance Department at (254) 953-5626 or by email at waterbilling@ci.harker-heights.tx.us as well as visiting the Finance Department located in City Hall, 305 Miller’s Crossing.

Requirements for New Service

Valid Driver’s License or Government Issued ID
Completed Application for Water Service (Click here to download the application)
Meter Deposit of $55.00 (Click here to learn about the Military Waiver Deposit Program)

The above items must be submitted in person to the Finance Department. The customer may only fax or email the required documents if conducting business from a distance and with prior approval from the Finance Department.

Service Connection Guidelines

If the account is established before 2:30 PM, service will be connected by close of business that same day.
The account holder must be present at the time of connection; with the exception that service currently exists.
Service connections are performed Monday through Friday during the times of 10:00 AM to Noon, 1:00 PM to 3:00 PM and 3:00 PM to 5:00 PM.
If the connection is performed after 5:00 PM, a fee of $25.00 will be incurred by the account holder
If the account holder is unable to be present at the above times, an appointment may be arranged.

Other Services

Below are other utility services provided by the City of Harker Heights. If your situation necessitates any of the listed services, click on the associated link for additional information.

Transfer of service

Discontinue Service

Trash Pick-up Service

Utility Payment Options

Online Bill Pay