Requests to discontinue service are handled by the Finance Department and should be directed to that department. You may submit your request by calling (254) 953-5626, emailing waterbilling@ci.harker-heights.tx.us or in person to the Finance Department at City hall, 305 Miller’s Crossing.
Requirements to Discontinue Service
- Name of account holder
- One of the following identifications of account holder:
Last four digits of social security
or
Driver’s License or government issued ID - Requests submitted ahead of time, are to include discontinued service date
- Forwarding address for your final bill
Refund of Deposit
If you have a deposit on file, it will be credited to your final bill and any remaining balance will be forwarded to you. Customers are financially responsible for all utility accounts (water, sewer and garbage service) charges until the Finance Department is notified to close the account.
Additional Information
If additional information is needed or there are questions remaining, please contact the Finance Department at (254) 953-5626 or by email at waterbilling@ci.harker-heights.tx.us as well as visiting the Finance Department located in City Hall, 305 Miller’s Crossing.